Shipping policy

Shipping Policy for ImaginVibes Store:

Thank you for choosing ImaginVibes as your shopping destination. We aim to provide you with an exceptional shopping experience and ensure timely delivery of your purchases. Please review our shipping policy carefully to understand the details of our delivery process.

Processing Time:

  1. Orders are typically processed and prepared for shipping within 1-3 business days (excluding weekends and holidays).
  2. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.

Delivery Time:

  1. All items are delivered to the customer within the estimated delivery window of 2-14 business days from the date of order placement.
  2. For clothing, wall art, candles, and home decor items, we strive to deliver within a maximum of 7 business days.
  3. Please note that the delivery time for any other item may take up to 14 business days.

Shipping Methods:

  1. We partner with reliable shipping carriers to ensure prompt and secure delivery of your orders.
  2. The shipping method used may vary depending on the size, weight, and destination of your package.
  3. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

International Shipping:

  1. We offer international shipping to select countries. Please note that additional customs fees, taxes, or import duties may apply, and customers are responsible for these charges.
  2. International delivery times may vary depending on the destination and customs clearance procedures. Please allow extra time for international shipments.

Order Tracking:

  1. You can track your order by using the tracking number provided in the shipping confirmation email.
  2. If you have any concerns or questions regarding your order's delivery status, please contact our customer support team, and we will be happy to assist you.

Incomplete or Incorrect Addresses:

  1. It is the customer's responsibility to provide accurate and complete shipping information during checkout.
  2. If an incomplete or incorrect address is provided and the package is returned to us, additional shipping fees may apply to reship the item.

Delays and Exceptions:

  1. Occasionally, unforeseen circumstances such as natural disasters, extreme weather conditions, or carrier delays may occur. While we strive to minimize any disruptions, please understand that these situations are beyond our control.
  2. In the event of significant delays or any other issues affecting your order's delivery, we will make every effort to communicate with you promptly and provide updates regarding the status of your shipment.

ImaginVibes reserves the right to modify this shipping policy at any time without prior notice. Please review the policy periodically for any updates or changes. Last updated: 07.07.2023.

If you have any questions or concerns regarding our shipping policy, please contact our customer support team. We are here to assist you and ensure a seamless shopping experience.

Thank you for choosing ImaginVibes!